Pump International Limited is involved in designing, developing, manufacturing, selling and delivering pump and pump accessories for the Industrial, marine, ecological and third sector markets. The company is dedicated to the quality policy that will ensure that its products and services fully meet the requirements of its customers at all times. The goal of the company is to achieve a high level of customer satisfaction always. Commitment to the implementation of supporting managerial and business operational systems is essential to realising that goal. We work in an environment of candid communication, mutual trust, with a commitment to continuous improvement.

Pump International operates a Quality Management System which complies with the requirements of ISO 9000. We have developed and operate a comprehensive quality assurance system, which provides the basis of our superior service offering, but does not restrict or limit our ability to exceed client expectations at every opportunity. The requirements of our QA system have developed into a philosophy that is ingrained into the day-to-day operation of the company.

Our in-built flexibility enables our system to be amended as the company evolves, and takes into account the installation of new products. We believe the achievement of client satisfaction is paramount and have therefore developed our policies and paperwork to cover the processes involved with all projects.

Our company structure and reporting infrastructure ensures that information is effectively communicated between individuals, and distributed throughout the organisation. By continuously monitoring all projects, we analyse the quality of our workmanship and service to our clients.

It is a company ethos to aspire to provide a top quality service to all clients irrespective of company size and status. We are an organisation that is small enough to care but large enough to cope.

Trevoole, Praze, Camborne, TR14 0PJ, England Tel: +44 (0) 1209 831937
s a l e s @  p u m p i n t e r n a t i o n a l  .  c o m
www.pumpinternational.com